Whipstick Workshop Terms of Service and Privacy Policy
INTERNATIONAL SHIPPING
International customers note that any additional import duties, taxes or customs by authorities outside of Australia must be dealt with and paid by the recipient.
Due to ever changing world politics, conflicts and events, we reserve the right to cancel and refund any order in the unfortunate event that international shipping is unavailable to your particular location at that time. We will endeavour to communicate thoroughly with the purchaser should this occur.
REFUNDS AND EXCHANGES
If your item arrives damaged in transit or faulty please photograph the damage and contact us immediately to arrange a return, refund or exchange.
As our items are handmade pieces, please choose carefully as we don't offer returns or exchanges in other circumstances including change of mind.
COPYRIGHT OF DESIGN AND IMAGERY
All design and imagery shown on our website www.whipstick.com.au and associated social media accounts is our own and copyright © Whipstick Workshop. Our copyright is protected under Australian and international copyright laws, and we will protect and defend our copyright. No design or imagery shown can be reproduced, shared, or used in any manner without explicit written permission from Whipstick Workshop.
VARIATIONS OF ITEMS
All items are handmade with a unique character. Timber elements in particular may contain variations with grain, texture and colour. This gives each piece a unique character, and are not considered flaws by the maker. Whipstick Workshop will not be held liable for a customer disliking a particular element of the delivered piece.
PRIVACY OF INFORMATION
We highly value your privacy. Any personal information collected by Whipstick Workshop will not be revealed or passed on to any third party without your written permission, unless we are required by law to do so. We do not handle or store any credit card information. All credit card information is securely processed by our payment provider Paypal.